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If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.
The chat is real. Any questions you have will promptly be answered by one of our friendly team members.
The product prices displayed online do NOT include printing, however, thru contacting us or using our effective online quote request system, we will within 1-2hrs return an all-inclusive price that has no hidden costs or charges. Just simply the lowest price is SA.
Definitely. Our huge buying power, as well as a respectable personal relationship with some of the biggest production companies in the world, allows us to ensure our clients always receive the best prices. We challenge you to put us to the test.
Yes, you can. Email us and we will advise you of the product and delivery charges.
Prices depend on the type of branding, the colour variety in the print and the many positions your logo can be branded on your product.
A setup fee is the costs involved in creating the templates of the branding, setting up the branding process as well as the manual labour of the branding itself.
We require your artwork in VECTOR format.
Vector graphics is the use of polygons (a plane figure with at least three straight sides and angles) to represent images in computer graphics. Vector graphics are based on vectors, which lead through locations called control points or nodes.
EFT (electronic funds transfer) is our preferred method of payment, however we also accept credit/debit card, and cheque payments if prior arrangements have been made with your sales rep.
Yes. There is a minimum order spend of a R1000(which will still include delivery) and R500(where delivery will not be included).
Yes. As long as the total product cost is the minimum required order spend.
Yes, however cancellation fees may apply depending on the stage the order has progressed to upon notice of cancellation. Just note that once the product has been branded, full payment will be required.
7-14 days after receiving 50% deposit and artwork approval, depending on the order itself and the specifications thereof.
Simply by clicking on the contact us page, using the quote form we have provided or by merely picking up the phone and speaking to one of our friendly sales agents.
Yes, we do provide a delivery service. Except where indicated, delivery will be included in any quote we supply.
Yes, however in some instances where not specified and agreed upon delivery may not be included.
Yes we do, but please enquire by one of our friendly staff for further details.
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